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Email & SMS campaigns

Bring customers back with one message.

Your customer list is one of your most valuable assets. We send short, useful messages at the right moments, a season, a service reminder or a lapsed customer, and automate the ones that repeat.

Opt in onlyEasy unsubscribeResults on WhatsApp
Why it matters

A returning customer costs less than a new one.

Most businesses have a list of past customers they never contact again. A few well timed messages a month bring many of them back, without paying for ads.

What you get

What’s included

Segments

New, regular and lapsed customers, by service.

Messages that get read

Short, one offer, one clear action.

Automations

Welcome, win back and review requests run on their own.

Consent done right

Opt in and unsubscribe handled under the rules where you operate.

How it works

Three steps. You keep the final word.

  1. Free call

    We look at your offers, your audience and what your competitors post, and agree on goals and budget.

  2. We create

    Posts, videos, photos and ads arrive on WhatsApp. Approve, ask for a change or skip, in one tap.

  3. Publish, test, grow

    We publish on schedule, test ad variations and send a monthly report on what worked and what comes next.

Selected projects

Client names are withheld for privacy.

AI video editing bot

Makeup artist & teacher

She sends a 40 minute lesson and gets back a finished reel with edits, captions and hooks, revised until she is happy.

Social media and branding for a candle brand

France

Social media strategy, visual storytelling and content for an international audience.

Social media for local businesses and an artist

Israel

Content, photos and promotion for a café, a bubble tea shop, a butcher shop and a pop singer.

Client reviews

What clients say

Real messages clients sent us on WhatsApp. We keep them anonymous to protect their privacy.

FAQ

Common questions

How do I send email and SMS campaigns that customers actually read?

Send only to people who agreed to hear from you, keep each message short with one clear offer, and time it around real moments such as a season, a past purchase or a lapsed customer.

Read the full answer
Email or SMS?

SMS for short, timely messages and reminders. Email for richer offers and news. Many businesses use both.

How do I get more Google reviews for my business?

Ask every customer right after a good experience, send them your direct Google review link so it takes one tap, and automate the request by SMS, WhatsApp or email so nobody is forgotten.

Read the full answer

Balabot is an AI agency that sets up AI for businesses of every size worldwide, from local businesses to large companies and enterprise teams, with the scope built around your goals and budget.

Who can set up an AI WhatsApp chatbot for my business?Read the guide
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